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IntegrationAPI Development
CRM Integration System
Connected disparate business systems to create a unified view of customer data and streamline operations.
Year: 2024
Technologies: Python, REST APIs, Salesforce, MySQL
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The Challenge
Multiple legacy systems were creating data silos and inefficiencies in customer management processes.
Our Solution
We built custom API integrations and middleware to synchronize data across all platforms in real-time.
Results
- Reduced data entry time by 75%
- Eliminated duplicate customer records
- Real-time data synchronization across 5 systems
- Improved customer service response time by 40%
Technologies Used
PythonREST APIsSalesforceMySQL